Refund Policy

Last updated: September 24, 2026

Thank you for choosing Laravel. This Refund Policy explains when you can ask for a refund or cancel a service, and how refunds are handled. Please read it carefully before making a payment.

1. Eligibility for a Refund

You may be eligible for a refund if:

• You were charged more than once for the same service or booking.
• We are unable to provide the service you paid for.
• The service delivered is materially different from what was described at the time of purchase.
• You cancel within the cancellation period stated in section 3.

2. Non-Refundable Items

Refunds will not be given for:

• Services that have already been fully delivered or completed as agreed.
• Work that has already started, where the cost of that work has been incurred.
• Delays or failures caused by incorrect or incomplete information provided by you.
• Change of mind after the cancellation period has ended.
• Third-party costs already paid on your behalf, such as domain names, hosting or licences.

3. Cancellations

You may cancel a booking or order by contacting us in writing. Cancellations made before work begins are eligible for a full refund. Cancellations made after work has started may receive a partial refund, based on the work already completed.

4. How to Request a Refund

To request a refund, email us at your-email@example.com with:

• Your full name and the email or phone number used for the order.
• Your order or booking reference and the date of payment.
• The reason for your refund request.

Requests should be made within 7 days of the payment or of the issue occurring.

5. Review and Processing

We will review your request and reply within 3 to 5 business days. If it is approved, the refund will be sent to your original payment method within 7 to 10 business days. Your bank or payment provider may take additional time to show the amount in your account.

6. Failed or Duplicate Transactions

If money was deducted from your account but the order was not confirmed, the amount is usually returned automatically by your bank or payment provider within a few business days. If it is not, please contact us with your payment details and we will help you resolve it.

7. Changes to This Policy

We may update this Refund Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. The policy in force at the time of your purchase will apply to that purchase.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at your-email@example.com.